Terms and conditions

These terms govern purchases from lasersite.ai.

Last updated: 11 August 2026

Who you are contracting with

Bilal Ashour Hauschildstraße 2 04177 Leipzig Germany Email: [email protected]

How a contract is formed

Presenting products on this site is not a binding offer. You make the offer by completing the checkout, and the contract comes into effect when we confirm your order by email or when we make the product available to you, whichever happens first.

Prices and VAT

All prices are final prices. As a small business within the meaning of § 19 (1) of the German VAT Act (Kleinunternehmerregelung), we do not charge VAT and therefore do not show it separately on invoices.

Payment

Payment is made through Stripe using the methods offered at checkout. Payment is due immediately on conclusion of the contract.

Delivery

Products are delivered digitally. Access details, download instructions and any licence key are sent to the email address you gave at checkout, normally immediately after payment.

Right of withdrawal for consumers

The following applies if you are a consumer, meaning you are buying for purposes outside your trade, business or profession. If you are buying as a business, you have no right of withdrawal.

RIGHT OF WITHDRAWAL

You have the right to withdraw from this contract within fourteen days without giving any reason.

The withdrawal period is fourteen days from the day of the conclusion of the contract.

To exercise your right of withdrawal, you must inform us

Bilal Ashour Hauschildstraße 2 04177 Leipzig Germany Email: [email protected]

by means of a clear statement (for example a letter sent by post or an email) of your decision to withdraw from this contract. You may use the model withdrawal form below, but it is not obligatory.

To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

EFFECTS OF WITHDRAWAL

If you withdraw from this contract, we shall reimburse to you all payments received from you without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

EARLY EXPIRY OF THE RIGHT OF WITHDRAWAL

Your right of withdrawal expires early in the case of a contract for the supply of digital content not supplied on a tangible medium if we have begun performance of the contract after you have

(1) expressly agreed that we should begin performance before the end of the withdrawal period, and (2) confirmed your acknowledgement that by giving your consent you lose your right of withdrawal at the start of performance of the contract,

and we have provided you with confirmation in accordance with § 312f BGB.

Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract.)

To Bilal Ashour Hauschildstraße 2 04177 Leipzig Germany Email: [email protected]

I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*) / for the provision of the following service (*),

Ordered on (*) / received on (*): Name of consumer(s): Address of consumer(s): Signature of consumer(s) (only if this form is notified on paper): Date:

(*) Delete as appropriate.

Licence and permitted use

On payment you receive a perpetual, non-exclusive, non-transferable licence to use the product.

You may: — install and run it on one production site; — run additional copies for development, staging and testing of that same site; — modify it freely for your own use, including changing its appearance, code and branding.

You may not: — resell, sublicense, redistribute or publish the source, in whole or in substantial part, whether modified or not; — pass your licence key to anyone else, or use it to obtain the software for a site you do not own or operate.

The licence is perpetual. If an updates subscription ends, the software you have already installed keeps running exactly as it is — same features, same data, same site. Only access to new versions stops.

Updates

Where a product includes updates for a period, that period begins on purchase. When it ends, the software you already have keeps working exactly as it is; only access to new versions stops. You can renew at any time.

Warranty and liability

Statutory warranty rights apply.

We are liable without limitation for damages arising from intent or gross negligence, from injury to life, body or health, and under the German Product Liability Act (Produkthaftungsgesetz), as well as to the extent of any guarantee we have given.

In the case of a slightly negligent breach of an essential contractual obligation — an obligation whose fulfilment makes the proper performance of this contract possible in the first place, and on whose observance you may regularly rely — our liability is limited to the foreseeable damage typical for this type of contract.

Any further liability is excluded.

You remain responsible for keeping backups of your own data and for the configuration and security of the systems on which you install the product.

Governing law and dispute resolution

German law applies. If you are a consumer, this does not deprive you of the protection of mandatory provisions of the law of the country where you live.

The European Commission's online dispute resolution platform is available at https://ec.europa.eu/consumers/odr/. We are neither obliged nor willing to take part in dispute resolution proceedings before a consumer arbitration board.